Fz77 Privacy Policy

Welcome to fz77. We know that when you sign up on any online platform, the biggest questions on your mind are — where is my data going? Who can see it? Is it safe? This fz77 Privacy Policy answers all of those questions clearly and in plain language, with no complicated legal jargon.

This privacy policy applies to the fz77 website, mobile app, and all related services. By using fz77, you are considered to have accepted this policy, so we encourage you to read through it in full.

1What Information We Collect

Fz77 collects two types of information from you — what you provide directly and what is collected automatically.

Information you provide directly:

• Name, email address, phone number, and date of birth provided at registration.
• Copies of national ID or passport submitted for KYC verification.
• Payment method details — Mobile Banking, Nagad, or bank account number.
• Any information or messages provided when contacting customer support.

Automatically Collected Information:

• IP address and device information (browser, operating system).
• When you logged in, how long you played, and which games you played.
• Browsing data collected via cookies and web beacons.
• Transaction history — deposit, withdrawal, and betting records.

Data Type	Reason for Collection	Required?
Name & Email	Account Creation & Communication	Yes
Phone Number	OTP Verification & Security	Yes
Identity Document	Age & Identity Verification (KYC)	Yes, on withdrawal
Payment Information	Transaction Processing	Yes
Cookie Data	Experience Improvement	No (can be disabled)

2How Your Data Is Used

Fz77 uses your information only for specific, defined purposes. We never use your data unnecessarily.

• Service Operations: To enable account creation, process transactions, and ensure a smooth gaming experience.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• To meet legal obligations: To comply with AML (Anti-Money Laundering) regulations and other regulatory requirements.
• Customer Support: To resolve your issues and answer your questions.
• Promotional Communications: To send you bonus and promotional offers with your consent. (You can opt out at any time.)
• Service Improvement: To analyze the user experience and improve the platform.

3Cookies & Tracking Technologies

Fz77 uses cookies to improve your browsing experience. Cookies are small text files stored on your device. fz77 uses three types of cookies:

• Essential cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional cookies: To remember your preferences (such as language settings). Optional.
• Analytics Cookies: To analyze platform usage. You can manage this through your browser settings.

You can still use fz77 with cookies disabled, though some features may be limited.

4Data Sharing & Third Parties

Fz77 does not sell your personal information to any third party. However, limited data may be shared in certain circumstances:

• Payment Provider: Shared with Mobile Banking, Nagad, or your bank solely to complete transactions.
• Game Provider: Licensed game software providers for Live Casino and slots games.
• Legal Authorities: Where required by a court order or government directive, in accordance with applicable law.
• Security Partner: For fraud detection and prevention purposes.

All third-party partners are required to comply with fz77's privacy standards. Under no circumstances may they use your data for their own purposes.

5Data Retention & Security

Fz77 stores your information with the highest level of security. Our security measures include:

• 256-bit SSL/TLS encryption — all data transfers are fully secured.
• Database storage protected with AES-256 encryption.
• Two-factor authentication (2FA) available.
• 24/7 security monitoring and intrusion detection system.
• Regular third-party security audits.

Your data may generally be retained for up to 5 years after account closure for legal compliance purposes, after which it is securely deleted.

6Your Rights & Controls

Every registered fz77 user holds certain important rights over their own data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under specific conditions.
• Right to Restrict Processing: The right to restrict how your data is used in certain circumstances.
• Right to Data Portability: The right to receive your data in a structured, portable format.
• Right to Opt Out of Marketing Messages: You have the right to opt out of promotional emails or messages at any time.

To exercise any of these rights, please contact our support team. We generally respond within 30 days.

7Children's Privacy

Fz77 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we suspect an account belongs to an underage user, it will be closed immediately and any collected data will be securely deleted.

If you believe your child has created an account on fz77, please contact our support team immediately.

8Policy Updates

Fz77's privacy policy may be updated from time to time. When changes are made, we will:

• Update the "Last Updated" date on the website.
• We will notify you of significant changes via email or app notification.
• You will have the opportunity to consent before any new policy takes effect.

9Contact & Complaints

If you have any privacy-related questions or concerns, please get in touch. fz77's dedicated privacy team takes every request seriously.